Steve Jenner, a renowned Benefits Expert, delves into the complexities of project management, particularly when a project still faces delays despite meticulous planning. He highlights that even with the strategic division of a project into activities, identifying a critical path, and integrating contingencies at every phase, projects can still run behind schedule.

Jenner points to Eli Goldratt's revolutionary thinking as a possible solution to this recurring issue. Goldratt's book, "The Critical Chain," challenges the traditional "critical path" methodology. Instead, Goldratt proposes the "critical chain" approach, suggesting that it offers a more efficient method for managing project timelines and resources. This concept introduces a paradigm shift in project management thinking and can be instrumental for professionals looking for alternatives to address project delays.