Here Rod tells us about communication between stakeholders, developing a culture of success and tips about managing information and key messages. He also explores what not to do regarding communication within programs.
Up Next in Season 1
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Active listening for leaders
Cate Crombie, a Communications trainer, presents a step in effective communication, labeled "Link to a Feeling". This step emphasizes the importance of active listening, particularly when someone expresses concerns or emotions.
In this step, the listener acknowledges the speaker's feelings and p...
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Feelings in the workplace
Cate Crombie, a communications trainer, discusses the challenges associated with expressing feelings, especially in professional settings. She advises against using the "f word" – referring to "feelings" – as emotions can be difficult to articulate. Often, individuals guard their vulnerability, t...
