Outputs, outcomes and benefits
Benefit Management • 2m 57s
Outputs can be called deliverables or products. These might be physical, e.g. a school, or not physical like a song. From some perspectives, projects exist primarily to deliver outputs. These are the 'things' that the project produces. Steve Jenner tackles modest but essential knowledge to understand 'What is an output, outcome and benefit'?
Up Next in Benefit Management
-
Business case analysis
Using a sample business case, Steve Jenner highlights some glaring flaws that are easy to overcome if you are benefits-focused. He talks about intangible benefits and unmeasurable benefits included in any case. Others have no beneficial owner.
-
Benefits Management Principles
Here Rod tells us about establishing a “guiding mind” to ensure consistency, transparency of performance changes, clear responsibilities for change, weighting benefits in the business case and monitoring changes in case they remove the need for the program.
-
Benefit delivery
We learn about benefits from program management but consider how this has changed and how projects deliver those benefits instead. But even implementing things like the Victorian logic mapping is insufficient to ensure the delivery of benefits - so how do we do it? Steve tells us.
